Customer Service Mission Statement
The El Paso County Community Services Department strives to be a leader in customer service in the Pikes Peak region by providing the following at each customer contact:
Ø We value our customers and will serve you with professional and courteous service.
Ø We will earn your trust by striving to provide a quality experience every time.
Ø We will provide accurate, consistent, and timely information.
Ø We will respond to all customer’s inquires by the next business day.
Ø We will be flexible and work to find acceptable solutions.
Ø We will strive to meet your customer service expectations or provide you with a logical explanation why we are unable to meet your request.
Ø We will consistently ask for your feedback to improve our service to you.
Ø We will continually strive to improve our services in order to meet your expectations.